Frequently Asked Questions
Everything you need to know about our handcrafted furniture and services.
What materials do you use for your furniture?
We specialize in high-quality, solid hardwoods such as Walnut, Oak, and Maple. Every piece is finished with professional-grade, eco-friendly oils to ensure durability and highlight the natural grain.
Do you offer custom sizing for dining tables?
Yes, we pride ourselves on customization. Most of our designs can be tailored to your specific length, width, and height requirements to perfectly fit your space.
How long will it take to receive my order?
As each piece is handcrafted to order, our standard lead time is typically 6 to 8 weeks. Shipping times vary by location, but we provide tracking information as soon as your furniture leaves our studio.
How do I care for my solid wood furniture?
We recommend cleaning with a soft, damp cloth and avoiding harsh chemical cleaners. To maintain the wood's luster, you may apply a wood-safe wax or oil once or twice a year depending on usage.
What is your return policy for custom items?
Because custom orders are built to your specific requirements, they are generally non-returnable. However, if there is a structural defect or shipping damage, we will work quickly to repair or replace the item.
Do you ship internationally?
Currently, we ship throughout North America. For inquiries regarding shipping to other continents, please contact our support team for a custom freight quote.
